Frequently Asked Questions

Srichai Watch is part of the global network of Official Rolex and Tudor Retailers. You can find a selection of Rolex Classic and Professional watches, as well as Tudor’s classic, sports, diving, and heritage-inspired watches at our boutiques.

Our Rolex and Tudor boutiques are located at CentralWorld Mall in Bangkok, Thailand. The boutique addresses are as follows:

Srichai Watch Rolex Boutique
CentralWorld 1st Floor (Unit A114),
4 Rajdumri Road, Patumwan,
Bangkok 10330, Thailand
Tel: +66 2 252 9939
Get Directions

Srichai Watch Tudor Boutique
CentralWorld 1st Floor (Unit A114),
4 Rajdumri Road,
Patumwan, Bangkok 10330, Thailand
Tel: +66 2 252 9939
Get Directions

Srichai Watch accepts payments in cash and all major credit cards (American Express, Visa, Mastercard, UnionPay) Cash, AliPay, WeChat Pay. Kindly enquire with our boutique staff for more details.

All Rolex and Tudor watches sold at Srichai Watch come with an international five-year guarantee that will be completed and dated at the time of purchase.

As an Official Rolex and Tudor Retailer, we are authorised to receive your Rolex and Tudor timepieces for servicing at the Rolex Service Centre. Equipped with the requisite expertise and technical proficiency, the staff at the Rolex Service Centre can provide guidance on all aspects of care for Rolex and Tudor watches.

A mechanical watch consists of numerous metal components working in harmony, collectively known as the ‘movement.’ Over time, wear and tear, along with the degradation of lubricating oils, can impact its performance and timekeeping precision. To maintain optimal functionality and longevity, regular servicing is highly recommended.

We recommend having your watch serviced at the Rolex Service Centre once every three to five years.

Please bring your watch to an authorised Rolex Service Centre for servicing or repair.

The time frame and costs for watch servicing and repair are determined on a case-by-case basis. Upon receiving your watch at the Rolex Service Centre, your requests will be noted before sending it for examination by a watchmaker. Following that, an estimate of the work required will be provided for your approval before we proceed.

We recommend that you keep your watch wound regularly, clean it gently with a microfibre cloth, and avoid placing it near highly magnetised gadgets and objects.

Rolex offers a range of distinguished and reliable timepieces that are categorised into two main collections: the Professional and Classic models.

Rolex Professional watches are built for adventure and precision. Designed for diving, aviation, exploration, and racing, they are known for their durability, technical innovation, and bold aesthetics. Models in this collection include the Submariner, Cosmograph Daytona, GMT-Master II, Sea-Dweller, Deepsea, Yacht-Master, Explorer, and Air-King.

The Classic watches, on the other hand, reflect elegance, refinement, and craftsmanship. Ideal for both daily and formal wear, they combine design sophistication with uncompromising mechanical performance. Rolex Classic models include the Datejust, Lady-Datejust, Day-Date, Oyster Perpetual, Sky-Dweller, 1908, and the newly introduced Land-Dweller.

Rolex works with a variety of precious metals and alloys to imbue each watch with its distinctive character. Rolesor describes the combination of precious gold and Oystersteel—a high performance steel of grade 904L, produced for Rolex since 1985. You may encounter terms such as white Rolesor and Everose Rolesor to describe certain Rolex models. The former denotes the pairing of 18 ct white gold with Oystersteel, while the latter refers to the pairing of 18 ct Everose gold with Oystersteel.

Based on a similar approach of amalgamating precious metals with steel, Rolesium refers to an alliance of platinum and Oystersteel. Introduced in 1999, Rolesium models are currently available in the Yacht-Master 37 and Yacht-Master 40 collections.